While the Upper Gwinn and DH 150 event spaces on campus are designed to be self-service, CIS offers support in these spaces in case it is needed. AV Event Support is also available for events at other on-campus locations.
AV Event Support is not available in the main gym of Royal Brougham Pavilion, First Free Methodist and the FFMC Fine Center.
For events gym space at Royal Brougham Pavilion, contact Amy Foster at firstname.lastname@example.org or Adam Finch at email@example.com.
For events at First Free Methodist & FFMC Fine Center, contact Ron Haight at firstname.lastname@example.org.
Support from CIS is not available for equipment rented from ASSP. Contact ASSP at email@example.com for support.
Support from CIS is available for the Hendricks Falcon Club in Royal Brougham Pavilion.
A trained AV Technician can be hired to provide on-site support for an event. The technician will consult with the event coordinator to ensure that all audio-visual considerations have been met. The technician will provide set-up assistance prior to the start of the event and they will stay on-site to provide immediate support as needed throughout the event.
AV Support Technicians can be hired at a rate of $40/hr and is billed in 30 minute increments. On-site support must be hired for a minimum of 1 hour (additional details below).
A request to hire an AV Support Technician must be placed at least 2 weeks prior to the event.
Log into Web Help Desk (http://whd.spu.edu)
To provide the best possible support for your event, we have established the following policies regarding AV Event Support:
To ensure a smooth support experience the following guidelines must be followed when hiring a technician:
If the event is longer than 4 hours the technician must be hired for the duration of the entire event.
Technicians must be hired for a minimum of one hour.
Technicians must be hired for continuous support – gaps in scheduling are not permitted.
Setup assistance for an event can be requested through the HelpDesk. If available, a technician will provide assistance in setting up AV elements for an event prior to the start of that event. A request for complimentary setup support must be placed at least 1 week prior to the event.
To provide the best possible support for your event, we have established the following policies regarding AV Event Support.
In the event of an emergency during an event on campus, the CIS HelpDesk can and should be contacted to provide assistance.
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