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The Computer and Information Systems department is responsible for providing campus computing and network resources that are available and reliable, and that assure the confidentiality and integrity of data both in transit and in storage. The following internal policies and guidelines govern how CIS fulfills this organizational mission.

Visit SPU User Policies for information about your individual responsibilities.

CIS Internal Policies & Procedures

Identity Theft Prevention Program and "Red Flags Rule"  

This policy describes the procedures to detect, identify and mitigate instances of identity theft. The policy complies with the Fair and Accurate Credit Transactions (FACT) Act of 2003, including the Red Flags Rule as required by the Federal Trade Commission.

Security Incident: Management and Reporting Policy 

This policy describes the procedures utilized by CIS in investigating, addressing and reporting alleged violations of the Acceptable Use Policy and systems security.

Privileged Account Audit and Use Policy 

As administrators of confidential information systems, CIS maintains a high and open standard in the use of privileged account and audit capabilities.

Network and Telecommunications Chargeback Policy 

Some network and telephony services entail a departmental chargeback as outline in this policy.

Service Disruption Notification Policy 

This policy describes the CIS procedures for the notification of campus users in the event of systems disruption or planned outages.

CIS Internal Standards and Guidelines

Campus Network Management Policy 

This policy describes the procedures used by CIS to manage campus network resources.

CIS Server Provisioning - Service Level Agreement 

Update pending.

NetTel Design and Construction Standards 

This document describes the design and construction standards for the campus network and telephony infrastructure.

CIS Blueprint for Excellence in Technology 

Update pending.

CIS Emergency Response Plan 

Update pending.