Welcome To SPU 2019/20

Welcome to new students and welcome back to returning students. We are excited for the start of another school year and trust you are too!

Topics

Accessing the Wireless Internet on Campus

Wireless network connectivity is available across campus. See Connecting On Campus for complete instructions.

Connecting to SPU Wireless: SPU-Wireless Internet Access (Campus Members)
Guest Wireless Access: SPU-Guests Wireless Access (Campus Guests)

Microsoft Office365 For Education

SPU has a long-term relationship with Microsoft to provide a wide range of online services. The services include:

SPU Email - Your SPU email account is used for all official campus communication and you should check it on a frequent basis (daily). Go here for help in configuring SPU email across all your devices (computers, tablets, phones, etc...). SPU users get 50 GB (gigabytes) of email storage space.
OneDrive for Business - OneDrive for Business provides a huge Internet-hosted storage location that is secure and reliable. It is accessible from any of your devices, on or off-campus, and documents/worksheets can also be shared with others for group collaboration. SPU users get 1 TB (terabyte) of storage space. OneDrive for Business is tied to your SPU Office 365 account and uses your SPU credentials (username and password). Learn More
Microsoft Office Suite - Current students may obtain the latest version of Microsoft Office for Windows or Mac through the Microsoft Student Advantage Program. There is no cost to install the software on up to 5 personal devices, including your computer (PC or Mac), tablet (iPad or Android), or mobile phone (iPhone and Android). The Office Suite provides powerful productivity tools including, Word, Excel, PowerPoint, OneDrive, and Outlook. Learn More

SPU Email - Your SPU email account is used for all official campus communication and you should check it on a frequent basis (daily). Go here for help in configuring SPU email across all your devices (computers, tablets, phones, etc...). SPU users get 50 GB (gigabytes) of email storage space.
OneDrive for Business - OneDrive for Business provides a huge Internet-hosted storage location that is secure and reliable. It is accessible from any of your devices, on or off-campus, and documents/worksheets can also be shared with others for group collaboration. SPU users get 1 TB (terabyte) of storage space. OneDrive for Business is tied to your SPU Office 365 account and uses your SPU credentials (username and password). Learn More
Microsoft Office Suite - Current students may obtain the latest version of Microsoft Office for Windows or Mac through the Microsoft Student Advantage Program. There is no cost to install the software on up to 5 personal devices, including your computer (PC or Mac), tablet (iPad or Android), or mobile phone (iPhone and Android). The Office Suite provides powerful productivity tools including, Word, Excel, PowerPoint, OneDrive, and Outlook. Learn More

Students can use the banner system to access Financial Aid, Academic Records, and Class Registration information. In order to access Banner, go to the mySPU menu and log in with your SPU Username and Password.

Canvas

Canvas is the SPU Learning Management Platform and the Educational Technology and Media (ETM) department has a wealth of content for help using the new system. You can learn more here. If you are having trouble with Canvas, such as a course not appearing or not seeing your course content, contact your professor. If that does not resolve your concern, contact the Educational Technology & Media office at etmhelp@spu.edu or at 206-281-2170.

Student Printing Service

SPU provides a campus-wide copier/printer program for students. There are several Multi-Function Printers (MFP's) located across campus for your use.

Students are granted free print credit at the beginning of each quarter that accumulates through the academic school year. Students enrolled in 12 or more credits get $5.00 per quarter, students enrolled in 11 credits or less get $2.50 per quarter. Once print credit has been used up, you can load Falcon Funds on your SPU ID Card for additional printing.
You can print black and white OR full-color prints on paper sizes from 8 1/2" x 11" up to 12" x 18". The costs are $0.05 per page for black & white and $0.10 per page for color.
You may print directly from your computer or a USB flash drive, copy, and scan to email.
Document scanning on the MFP's is free and does not require print credit.
You can submit print jobs via the web from on- or off-campus and print them from any MFP once arriving on campus.

Instructions are posted at each MFP as well as our the CIS website at: MFP Student Printing.

Peer-to-Peer File Sharing and Copyright Compliance

File sharing software that copies and distributes songs, movies, videos, games, and software applications without the permission of the owner is a Copyright Law violation that can subject you to criminal and civil liability. Content owners use technological means to track the file-sharing of their intellectual property on the Internet. SPU is required by law to inform you if we are aware you have violated copyright law and provide your information to copyright owners for legal action if you do not cease illegal activity.

You are still responsible for the activities of your computer when connected to the campus network. Go here for more information about copyright compliance.

Phishing Scams and Other Warnings

Phishing email messages are scams attempting to steal your username and password. PLEASE DO NOT reply to these messages or follow web links where you must confirm or enter your username and password. While many of these messages get filtered out of your INBOX some may get through. SPU will NEVER ask you to send or verify your login credentials or other personal/confidential information via email. Your account credentials should not be shared with anyone!

If you have questions about the legitimacy of a message, please forward it to help@spu.edu and we can assist. See Cybersecurity Awareness #1: Phishing for additional information

Update Your Emergency Contacts and SPU-Alert Information

It's important to be made aware of campus emergencies as quickly as the information is provided. SPU-Alert is the system used to notify you of campus emergencies via text, email, and voice calls. We need your current contact information so that we can text you alerts during a campus emergency.

The beginning of the school year is a great time to review and update your information. Log into the Banner Information System go to the Personal Menu, and update your information on the Emergency Alert System, and also your Emergency Contact Information.

CIS HelpDesk Support and Hours

Need help with Banner or logging in to Canvas? Think your computer might have a virus or is running very slowly? We're here to help with your technical concerns.

You may visit the CIS HelpDesk Monday – Friday 7:30 am-5:00 pm in Lower Marston Hall

Submit a Helpdesk Request via the Portal: www.spu.edu/cishelpdesk

The CIS HelpDesk can be reached by phone at: (206) 281-2982

Monday – Friday 7:30am – 5:00pm

Monday – Thursday 5:00pm – 9:00pm

Saturday 9:00am – 1:00pm

Email any time at help@spu.edu

Beginning Monday, September 30th, and continuing through the rest of the academic year, the CIS HelpDesk will offer extended support hours (evenings and Saturdays).

Office Hours
Monday - Friday 7:30 a.m. - 5:00 p.m.

Extended Hours
(Telephone, email, and classroom support, office visits by appointment)
Monday - Thursday 5:00 p.m. - 9:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.

SPU will NEVER ask you to send your login credentials or other personal/confidential information via email. Your account credentials should not be shared with anyone.