Skip to end of metadata
Go to start of metadata

Table of Contents

Overview


All students with an institutional email address have a TechSmith Relay account that can be used to create video and screen recorded content. This page is guide for getting started with using TechSmith Relay for students, including downloading and installing the recorder, recording or uploading footage, and uploading content created in TechSmith Relay into a Canvas course.

Download and Install the Recorder

You can find a video tutorial for downloading and installing the recorder here .

To get the "my library" screen from which the video starts, go to spu.edu→ MySPU→ View All→ All and scroll down to Services.

Uploading Existing Content

If there are media files already on your computer that you need to upload into TechSmith (from Abode Connect or other media-creation methods), you can do so from the client by doing the following. A more detailed tutorial is available here.

  1. Select Upload→ Add Media and select the files you want to upload
  2. Begin the upload and check back intermittently to the web browser to make sure that the upload was successful.

     

    Do not close the client or shut down the computer until the content is fully uploaded. Doing so interrupts the upload and causes it to run much more slowly, making for excessively long upload times.

 

Creating New Content

If you are making new content from scratch, you can do so from the client by doing the following. A more detailed tutorial is available here.

  • If you are using a sound recording, make sure the audio levels are within the green section, as this ensures higher sound quality.
  • Connect to a camera if you are using a webcam.

 

  1. Select the display you want to record. You can only record one display at a time, but can move things on and off as needed.
  2. Press the blue Test button if you want to test your recording before getting started.
  3. When everything is set up, hit the red Record button.
  4. When you have finished your recording, you may preview your video, trim it and give it a title and description.
  5. When you are ready to upload your recording, press submit. You will need to keep your recorder open during this process, as closing it will significantly slow down the upload time.

 

Uploading TechSmith Relay Content into a Canvas Course

Students can submit content produced in TechSmith Relay in Canvas if the assignment submission type is "Text Entry", "File Submission", or "Online Submission".

Text Entry

Text Entry Submission Screen

To know whether or not it is a text entry, look for the tab at the top of the screen presented for submission. It should look like the image below. 

text entry submission option in Canvas

 

  1. Record or upload content into TechSmith Relay.
  2. Select "Submit Assignment.
  3. From the text entry box, click the "More External Tools" icon, shown above. 
  4. From the down-bar, select the "TechSmith Relay" tool.

    TechSmith Relay Log In

    Note: Due to TechSmith Relay/Canvas integration, you should not be prompted to log in. However, if this is your first time using TechSmith Relay on Canvas, it may tell you to log in. If you want to make sure you have no issues with the system, feel free to log out of the TechSmith Relay screen in order to log back in again after refreshing the page. Log in with your SPU/Canvas credentials. If it won't let you log in, open a new TechSmith Relay window by scrolling to the bottom of this page and log in. If you're still having problems, contact ETM.

  5. Click on the blue "Add Media" button.
  6. Click the "Submit Assignment" button. 

File Submission

File Submission Screen

To be sure that this is a file submission, check your assignment submission screen with the image below:

File upload submission type in Canvas

 

In order to submit a TechSmith Relay video through the File Submission assignment, simply download the video off of TechSmith Relay. To do so, follow the instructions below. 

  1. Go to TechSmith Relay website by scrolling to the bottom of this page
  2. Log into TechSmith Relay.
  3. Find or record the video desired.
  4. Click to view the video.
  5. Click the "Download" option below the video. 
    dowload video option in TechSmith Relay

  6. Wait for your device to download it. 
  7. Save this file in your device. 
  8. Go to the Canvas assignment
  9. Click "Choose Files" 
  10. Choose the video file
  11. Click the "Submit Assignment" button towards the bottom. 

Video File Size

Note: If this file doesn't upload, it may be due to its size, as Canvas only accepts files up to 2GB . In these cases, talk with your professor about sharing your TechSmith Relay video, via TechSmith Relay, with your instructor, creating a "group" with your professor, or having your instructor change the submission file type to "text entry". For more information on how to create a student-instructor group, go to the "Groups" section of this page. As a last resort ask your instructor if sending it through email is something they are comfortable with.

Online Submission

Online Submission Screen

To be sure that this is a website submission, check your assignment submission screen with the image below:

online submission type in Canvas

 

  1. Go to TechSmith Relay website by scrolling to the bottom of this page
  2. Log into TechSmith Relay.
  3. Find or record the video desired.
  4. Click on the "Settings" Icon of that specific video (without clicking the video itself).
    get link option in TechSmith Relay to submit online

  5. Click on the "Get Link" option. This should open a new pop-up window. 
  6. Click Copy.
  7. Click Done. 
    Video Link Screen

  8. Go to the Canvas assignment.
  9. Paste the link into the URL entry box in the submission window.
  10. Click the "Submit Assignment" button.