Skip to end of metadata
Go to start of metadata

Table of Contents

Overview


TechSmith Relay requires specific outside systems in order to run and present properly. In this page, we will discuss these Mac and PC system minimums such as the type of computer software, microphone, and hard drive space per video for both the desktop and mobile recorder. 

Desktop Recorder

PC (Windows) Recorder

Below is a list of system details that need to be setup in order for the Windows Recorder to function. 

In order for the camera-video recording to function properly, you will need: 

Digital Video(DV) & Capture Cards

DV and capture cards are not supported by TechSmith Relay and therefore can not be used together.

  • In order to run the PowerPoint add-in , you will need a 32-bit version of Microsoft Office 2007, 2010, 2013, or 2016

Mac Recorder

Below is a list of system details that need to be setup in order for the Mac Recorder to function. 

Like on the Windows Recorder, the Camera video recording on the Mac requires a USB web camera or internal iSIght

Digital Video(DV) & Capture Cards

Please keep in mind that DV and capture cards are not supported by TechSmith Relay and therefore can not be used together.

Mobile Recorder

  • Users should use TechSmith Fuse in conjunction with their device's camera. This way, users can upload new or existing videos to the TechSmith relay server from an iOS device or Android phone. 
TechSmith Fuse
DeviceVersion
iOS9 or higher
Android4.03 or higher