If you contacted your professor and they stated that no other students have had the same issue, follow the below instructions:
- Change the browser you are currently using to either Google Chrome or Mozilla Firefox.
Restart your browser in order to start fresh.
Make sure the file format is compatible with Canvas.
- Microsoft Word (.doc/.docx)
- Microsoft PowerPoint (.ppt/.pptx)
- Make sure the wifi being used is both secure and connected to your device. If not, try a different wifi server that is secure and trusted.
If you are still unable to upload the assignment, try using a different computer. Use a secure and reliable computer, such as the computers available on SPU's campus or at a public library.
If many students seem to be having an issue uploading an assignment contact your professor so that they can double check their assignment details and file formats they allow. If your instructor cannot find a solution, they can contact ETM directly in order for us to take a better look at what the problem is.