Two-Factor Authentication (2FA) is a security measure that requires an extra step beyond entering a username and password.
2FA will require the user to have something (such as a fingerprint, bankcard, cell phone, or computer) and the 2FA process will require the user to do something with that thing, such as scanning a fingerprint or acknowledging a prompt on a device. Put succinctly, a user must know something and have something in order to authenticate.
At SPU, 2FA typically takes the form of a prompt on a smart phone. The user usually just needs to acknowledge a prompt, or can elect to enter a newly-generated passcode that displays on the smart phone app.
Two-Factor Authentication is also called multi-factor authentication (MFA).
Users who are required to use 2FA for access to campus resources can download an app to their smart phone, and generally just need to acknowledge a prompt. This additional step may add 2-5 seconds to the login process for those resources.
SPU has implemented 2FA for privileged accounts - those with administrative and/or querying access to campus databases. This includes users in Computer Information Systems, University Communications, and Computer Services Managers (CSMs) in various campus departments. Ideally it will be rolled out to a larger population of users, not just those with heightened permissions.
To have 2FA configured, request this resource via Banner > Personal Menu > Computer Accounts Menu > Request Additional Accounts and request Duo.
After the resource is created you should receive an email with remaining instructions for the enrollment process. SPU is using Duo for two-factor authentication. The smart phone application is called Duo Mobile.
Technical Support and Training
Consult your app's help options or contact the CIS HelpDesk at email@example.com or (206)281-2982.
Administration and Maintenance
CIS maintains this service. A user may need to periodically update the app on his/her smart phone.
SPU users with heightened access to campus computing resources