In addition to providing basic support for SPU conference rooms and other spaces with audio-visual technology, CIS also provides consulting and pricing services for new audio-visual installations throughout campus.
SPU Faculty and Staff computers have a targeted hardware upgrade goal of every three to four years for laptop devices and every five years for desktop devices.
Course support at SPU is provided by the Educational Technology and Media (ETM) department. Faculty are supported in terms of pedagogy, technology instruction, media storage, and asynchronous instruction.
The CIS Helpdesk exists to serve the SPU community, specifically in relation to the technologies for academics and instruction, plus the business functions of the University.
There are a few departments on campus that provide service 24 hours a day. This includes the Office of Safety and Security, Computer and Information Systems, and Facilities.