...to implement, fix, or find a tool, service, or process? If your answer to any of these questions is yes, then CIS is available to help with your software, data, or technology-related projects! Begin by submitting a quick project request form. Alternatively, the form can be accessed in JIRA. When creating a new request, select CIS Project Management > Project Request.
What Happens Next?
Once the form has been submitted, a CIS staff member will reach out to you to setup a meeting to discuss the potential project further. Among the items discussed will be:
The type of project: is it a system or process implementation or a research project?
If you have a support question or would like to request a task from CIS, contact the CIS Help Desk firstname.lastname@example.org.
What is a Project?
A project is a collaborative process, consisting of a planned set of tasks that build up toward a common goal. At SPU, projects typically involve multiple departments and disciplines. The goal is often the implementation of a new product or service, or improvement of an existing process that ultimately advances the University's mission.
The hallmarks of a project are different than tasks in the following ways:
New Opportunity A project's specific and quantifiable goals are aimed at new opportunities for the university. A goal could be to find and deploy new software tools, launch new services for students, or even to replace existing business processes.
High Complexity or Impact The amount of complexity in the coordination of project dependencies (people, processes, resources) and the potential impact of a project warrants the additional care and consideration afforded by a more structured implementation process.
Commits Budgeted Resources Projects have a set budget. Whether it's money, time, or expertise, there is a finite set of resources available to the project. Projects also have a defined beginning and end. Once the goals of the project are achieved, it transitions to ongoing support & maintenance.
Unification of Efforts When people or departments with diverse focus and expertise are involved in a project, aligning their goals and efforts produce a better overall result for the university than what could be achieved by one person or department acting alone.
To initiate a project with CIS, submit a project intake form using the instructions above.
The CIS Project Management Process
The following pages contain more information of CIS' project management processes.