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Do you...

  • Have a new idea...
  • Have a pain point...
  • Need assistance...

...to implement, fix, or find a tool, service, or process? If your answer to any of these questions is yes, then CIS is available to help with your software, data, or technology-related projects! Begin by submitting a quick project request form. Alternatively, the form can be accessed in JIRA. When creating a new request, select CIS Project Management > Project Request.

What Happens Next?

Once the form has been submitted, a CIS staff member will reach out to you to setup a meeting to discuss the potential project further. Among the items discussed will be:

  • The driving forces behind the project.
  • The available resources (time, money, and effort) for the project.
  • The scale (or size) of the project.

If you have a support question or would like to request a task from CIS, contact the CIS Help Desk at help@spu.edu.


What is a Project?

A project is a collaborative process, consisting of a planned set of tasks that build up toward a common goal. At SPU, projects typically involve multiple departments and disciplines. The goal is often the implementation of a new product or service, or improvement of an existing process that ultimately advances the University's mission. 

The hallmarks of a project are different than tasks in the following ways:

  • New Opportunity
    A project's specific and quantifiable goals are aimed at new opportunities for the university. A goal could be to find and deploy new software tools, launch new services for students, or even to replace existing business processes.
  • High Complexity or Impact
    The amount of complexity in the coordination of project dependencies (people, processes, resources) and the potential impact of a project warrants the additional care and consideration afforded by a more structured implementation process.
  • Commits Budgeted Resources
    Projects have a set budget. Whether it's money, time, or expertise, there is a finite set of resources available to the project. Projects also have a defined beginning and end. Once the goals of the project are achieved, it transitions to ongoing support & maintenance.
  • Unification of Efforts
    When people or departments with diverse focus and expertise are involved in a project, aligning their goals and efforts produce a better overall result for the university than what could be achieved by one person or department acting alone.

To initiate a project with CIS, submit a project intake form using the instructions above.

The CIS Project Management Process

The following pages contain more information of CIS' project management processes.

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